Terms of sale

1. What you buy

You buy access, in your own account, to one market (for example Bicycle Market) in the countries you choose. Access means you can see that market's shops in those countries in Geo Sales; what a purchase includes is listed per market on the coverage page. One order covers one market; another market is another order.

[What you may and may not do with the data: own business use, sharing within your organisation, no resale or redistribution of the data itself — to be written.]

2. Access period

Each country you buy gives 12 months of access from the moment your payment is received. Access does not renew by itself: to continue, you buy the country again.

When your access to a country ends within the next 60 days, you can renew it before it ends. The new 12 months then start when your current access ends, so no days are lost. A country you add to a market you already have gets its own 12 months, at the full yearly price.

[What happens if your account is closed during the access period — to be written.]

3. Prices and VAT

Prices are per country, per year, in euros, and exclude VAT. They are shown once you are signed in.

VAT is calculated at checkout by our payment provider, Stripe (Stripe Tax), from your billing address. If you give a valid EU VAT number from another EU country than ours, no VAT is charged and the reverse-charge rule applies. [Confirm the VAT wording, and which countries are served, with the tax adviser.]

The price you pay is the price shown when you started checkout. [Price changes for later purchases — to be written.]

4. Payment

You pay on Stripe's secure payment page; your card details never reach us. You can pay by card (with 3-D Secure where your bank asks for it), iDEAL or Bancontact. A bank payment such as iDEAL or Bancontact can take a moment to be confirmed; your access starts when it is.

[If a payment is reversed or charged back — to be written.]

5. Invoices

Stripe e-mails a receipt and an invoice to the address you enter at checkout. Your orders, with their invoices, are also listed under Transactions in your account, where you can update your billing details.

[Invoice details required by law, and how to ask for a corrected invoice — to be written.]

6. Cancellation and refunds

Access to a country starts as soon as your payment is confirmed. Because the data is available to you from that moment, payments are non-refundable once access has started, except:

• (a) if a technical problem on our side keeps you from using the access you paid for and we have not resolved it within 14 days of you reporting it to support@the-datagarden.io, we refund the payment for the affected countries, in full or pro rata for the remaining period; and
• (b) if you were charged twice, or charged for a country you already had access to for the same period, we refund the duplicate payment in full.

Where you buy as a consumer, you agree when checking out that access starts immediately, and you acknowledge that you thereby lose your right of withdrawal. This does not affect your other statutory rights.

If a purchase is refunded in full, the access it gave ends.

7. Free preview regions

Each market has one preview region that every account can explore in full, free of charge and without an end date. The preview region is shown per market on the coverage page.

[Whether DataGarden may change or withdraw a preview region — to be written.]

8. Changes to the data

The shops, brands and figures come from public and third-party sources and change over time. We update the data sources behind our Services once a quarter. The aggregated market data — the shops, brands and figures you see for a market — is updated once a month. An update can add, change or remove records, and figures you saw before an update may differ afterwards.

[What DataGarden commits to about completeness and accuracy, and what happens if a source stops — to be written.]

9. Liability

[Legal.]

10. Contact

Questions about an order: write to hello@the-datagarden.io and mention your order number (it starts with DG-).

[Postal address; governing law and competent court — to be written.]